At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 120 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers.

At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!

The People Services Manager is responsible for leading and overseeing all aspects of the HR function, including employee relations, performance management, compliance, benefits administration, and organizational development. This role partners with leadership to align HR strategies with business goals, fosters a positive and inclusive workplace culture, and ensures compliance with all relevant employment laws and regulations. The HR Manager plays a key role in driving employee engagement, supporting workforce planning, and implementing policies and programs that support the company’s mission and values.

• Handles employee leaves of absence (LOA) including FMLA, ADA, and Worker’s Compensation. Works directly with leaders, 3rd party administrators and employees on LOA needs.
• Serves as point of contact for employee relations matters
• Ensure compliant workplace policies and practices with a redesigned employee handbook that is comprehensively concise and practical to support all AVP practice locations
• Develop and implement strategic talent practices (goal management, performance development, future leader readiness, employee engagement & voice, rewards & recognition) that support employee growth and retention
• Address employee relations issues fairly and timely, including conducting investigations and maintaining appropriate documentation
• Ensure labor law compliance, including labor law poster management and providing education to organizational leaders on labor law requirements
• Partner closely with the Director of People Services and the recruiting, onboarding, and leadership development functional leaders to create a cohesive employee experience to attract, hire, engage, grow, and retain exceptional talent in a competitive market
• Drive company-wide employee voice initiatives that seek input from our people to help improve employee satisfaction, retention and productivity and enhance the AVP employee experience and employment brand
• Build positive relationships with employees and serve as a trusted partner to the field (clinics and surgery centers) and administrative leaders across the organization

• Bachelor's degree in HR, business or other applicable field
• PHR, SPHR or other HR-related certifications appreciated
• 3+ years of HR leadership experience 
• Expertise in employee relations, leaves of absence, policies & procedures, and strategic talent practices
• Strong knowledge of DOL and labor law compliance (FLSA, OSHA, FMLA, etc.)
• Exceptional communication and interpersonal skills
• Phenomenal attitude and heart for people
• Ability to travel up to 25% and be a regular presence among AVP offices

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!