At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers.

At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!

The Health Information Management Specialist is responsible for assisting and supporting various functions of our clinic operations that includes collecting, preparing and entering patient health information into Electronic Medical Records. Duties include processing patient ROI's, faxing and scanning patient records, maintaining clinic forms and filing. 

• Maintains patient health records according to AVP guidelines
• Processes all requests for release of information- ROI
• Ensures patient information is properly scanned and indexed into the EHR per workflow
• Ensures all forms in the clinic are up to date and available for clinical use
• Ensures confidentiality of release of information per HIPAA and AVP policies
• Imports and attaches patient electronic files into EHR per workflow
• Processes incoming and outgoing faxes
• Researches, and corrects discrepancies in patient data (Name, DOB, ID#, INS)
• Assists care team in sending our patient letters
• Redacts PHI from documents (i.e- incident reports) prior to distribution out of AVP Network
• Conducts minor chart audits of patient records to ensure completeness and compliance
• Acts as liaison between patients, providers, staff members and RCM to obtain old records or other documentation from records storage not available in EHR.
• Answers phone calls and respond to messages related to patient records
• Interacts with patients, staff and other healthcare providers in a friendly and courteous manner.
• Performs any and all duties as assigned such as but not limited to verification of eligibility, processing a referral etc.
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• High School Diploma or GED required
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
• Excellent verbal and written communication skills
• Medical Front Desk experience preferred
• Flexible schedule
• Dedicated to creating a quality patient experience

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!